It's no surprise that reviews are crucial to your sales on Amazon. People want to know if your product really is as good as you say, and they're looking for other people to test it and pass the word along. Which is why Amazon experts encourage new sellers to get 25 reviews on their page as quickly as possible. Without them, potential customers don't usually have the financial fortitude to put money down for a product with no social proof. By meeting negative feedback with a positive response, you'll defuse the potential damage done to your sales. 1. Get notified about negative reviews as early as possible Second, an apology will evoke good will from potential customers who may be reading your response later. If a potential customer comes across the negative review and sees your first response is to defend your product, you may have just lost another customer. But if they see you start with an apology, they will feel that you are putting the customer first. After you express an apology, you should also offer to take care of them in some way. You'll probably want to be generic in your response because if you promise a specific action, others will expect the same from them. online casino

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